Your Data, Protected

Privacy Policy

We are committed to protecting your personal information and being transparent about how we use it.

Last updated: June 1, 2026  ·  Effective: June 1, 2026

This Privacy Policy describes how Share Market Advisory ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically, and information from third parties.

Information you provide:

  • Account registration details (name, email address, password)
  • KYC documents (PAN card, Aadhaar, bank details) for regulatory compliance
  • Payment information processed securely through our payment gateway
  • Communications you send us via support forms or email
  • Profile information you choose to add (phone number, address)

Information collected automatically:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (operating system, device identifiers)
  • Usage data (features used, subscription activity, content accessed)
  • Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Data

We use the information we collect to:

  • Provide, maintain, and improve the Platform
  • Process transactions and send related information (receipts, invoices)
  • Verify your identity and comply with SEBI and other regulatory requirements
  • Send transactional emails (account confirmations, password resets)
  • Send marketing communications (only with your consent)
  • Personalise your experience and surface relevant content
  • Monitor and analyse usage trends to improve our services
  • Detect, investigate, and prevent fraudulent or illegal activity
  • Comply with legal obligations and respond to legal requests

3. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers: Payment processors, cloud hosting providers, email delivery services, and analytics tools that assist us in operating the Platform.
  • Regulatory authorities: SEBI, SEBI-registered intermediaries, and other government bodies as required by law.
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • With your consent: In any other circumstances where you have given explicit consent.

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Platform, remember your preferences (such as dark/light theme), and analyse usage.

  • Essential cookies: Required for the Platform to function (session management, CSRF protection). Cannot be disabled.
  • Preference cookies: Store your settings (e.g., theme preference).
  • Analytics cookies: Help us understand how visitors interact with the Platform (e.g., Google Analytics). You may opt out via your browser settings.

You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use the Platform.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • TLS/SSL encryption for all data in transit
  • AES-256 encryption for sensitive data at rest
  • Regular security audits and penetration testing
  • Access controls limiting data access to authorised personnel only
  • Multi-factor authentication for administrative access

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach, we will notify affected users as required by applicable law.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

  • Account data is retained for the duration of your account plus 7 years for tax and regulatory compliance.
  • KYC documents are retained for 8 years as mandated by SEBI regulations.
  • Transaction records are retained for 10 years.
  • Support communications are retained for 3 years.

You may request deletion of your account and personal data (subject to regulatory retention requirements) by contacting us.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data (subject to legal retention obligations).
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for direct marketing purposes.
  • Withdraw consent: Withdraw consent for optional processing at any time.

To exercise any of these rights, please contact us at privacy{{ strtolower(str_replace(' ', '', config('app.name'))) }}.in. We will respond within 30 days.

8. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe a minor has submitted data to us, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer: