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Our support team typically responds within 2 business hours. Whether it's a subscription query, a technical issue, or a general question — we've got you covered.
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Contact Information
Choose the channel that works best for you. For urgent matters, we recommend live chat or phone.
Email Support
Live Chat
Available on the platform dashboard
Avg. response time: < 5 minutes
Registered Office
123, Nariman Point,
Mumbai — 400 021, Maharashtra
Mumbai — 400 021, Maharashtra
Expected Response Times
Live Chat
< 5 minutes
Phone
Immediate (business hours)
Email
2–4 business hours
Grievance
48 business hours
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Quick Answers
Frequently Asked Questions
How do I cancel my subscription?
You can cancel your active subscription from the Investor Dashboard under "Subscriptions". Cancellations take effect at the end of the current billing cycle.
How long does KYC verification take?
KYC verification is typically completed within 1–2 business days. You will receive an email notification once your documents are reviewed.
Are the analysts on the platform SEBI-registered?
Yes. Every research analyst on our platform is SEBI-registered. We verify credentials before onboarding and conduct periodic compliance checks.
Can I get a refund on my subscription?
Refunds are evaluated on a case-by-case basis as per our Terms of Service. Please contact support within 48 hours of purchase for refund requests.